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The Resource Crucial conversations : tools for talking when stakes are high, Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Crucial conversations : tools for talking when stakes are high, Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Label
Crucial conversations : tools for talking when stakes are high
Title
Crucial conversations
Title remainder
tools for talking when stakes are high
Statement of responsibility
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Creator
Contributor
Author
Subject
Language
eng
Summary
"Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career"--The dust jacket
Cataloging source
DLC
http://library.link/vocab/creatorDate
1946-
http://library.link/vocab/creatorName
Patterson, Kerry
Index
index present
LC call number
BF637.C45
LC item number
C78 2012
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Grenny, Joseph,
  • McMillan, Ron,
  • Switzler, Al,
http://library.link/vocab/subjectName
  • Interpersonal communication
  • Interpersonal relations
  • BUSINESS & ECONOMICS
  • Interpersonal communication
  • Interpersonal relations
  • Communication
  • Relations humaines
  • Interpersonal communication
  • Interpersonal relations
  • Gespräch
  • Psychologie
  • Methode
  • Communication interpersonnelle
  • Relations humaines
  • Communication
  • Interpersonal relations
Label
Crucial conversations : tools for talking when stakes are high, Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references (page 231) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Move to action : how to turn crucial conversations into action and results
  • Yeah, but : advice for tough cases
  • Putting it all together : tools for preparing and learning
  • What's a crucial conversation? : and who cares?
  • Mastering crucial conversations : the power of dialogue
  • Start with heart : how to stay focused on what you really want
  • Learn to look : how to notice when safety is at risk
  • Make it safe : how to make it safe to talk about almost anything
  • Master my stories : how to stay in dialogue when you're angry, scared, or hurt
  • State my path : how to speak persuasively, not abrasively
  • Explore others' paths : how to listen when others blow up or clam up
Control code
733937328
Dimensions
24 cm
Edition
Second edition
Extent
xviii, 244 pages
Isbn
9780071771320
Lccn
2011026451
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)733937328
Label
Crucial conversations : tools for talking when stakes are high, Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Publication
Copyright
Bibliography note
Includes bibliographical references (page 231) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Move to action : how to turn crucial conversations into action and results
  • Yeah, but : advice for tough cases
  • Putting it all together : tools for preparing and learning
  • What's a crucial conversation? : and who cares?
  • Mastering crucial conversations : the power of dialogue
  • Start with heart : how to stay focused on what you really want
  • Learn to look : how to notice when safety is at risk
  • Make it safe : how to make it safe to talk about almost anything
  • Master my stories : how to stay in dialogue when you're angry, scared, or hurt
  • State my path : how to speak persuasively, not abrasively
  • Explore others' paths : how to listen when others blow up or clam up
Control code
733937328
Dimensions
24 cm
Edition
Second edition
Extent
xviii, 244 pages
Isbn
9780071771320
Lccn
2011026451
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)733937328

Library Locations

    • Copley LibraryBorrow it
      5998 Alcalá Park, San Diego, CA, 92110-2492, US
      32.771354 -117.193327
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