Coverart for item
The Resource Customer service management training 101 : quick and easy techniques that get great results, Renée Evenson, (electronic resource)

Customer service management training 101 : quick and easy techniques that get great results, Renée Evenson, (electronic resource)

Label
Customer service management training 101 : quick and easy techniques that get great results
Title
Customer service management training 101
Title remainder
quick and easy techniques that get great results
Statement of responsibility
Renée Evenson
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
CaPaEBR
http://library.link/vocab/creatorDate
1951-
http://library.link/vocab/creatorName
Evenson, Renee
Illustrations
forms
Index
index present
Literary form
non fiction
Nature of contents
standards specifications
http://library.link/vocab/relatedWorkOrContributorName
ebrary, Inc
http://library.link/vocab/subjectName
  • Customer services
  • Executives
  • Time management
  • Leadership
  • Communication in management
Label
Customer service management training 101 : quick and easy techniques that get great results, Renée Evenson, (electronic resource)
Instantiates
Publication
Note
Includes index
Color
multicolored
Contents
Managing yourself -- Understanding your management style -- Developing your leadership qualities -- Planning and organizing for results -- Managing others -- Communicating up, down, across, in, and out -- Training for excellence
Control code
ebr10500275
Dimensions
unknown
Edition
1st ed
Extent
ix, 214 p.
Form of item
electronic
Other physical details
forms
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
(OCoLC)760992508
Label
Customer service management training 101 : quick and easy techniques that get great results, Renée Evenson, (electronic resource)
Publication
Note
Includes index
Color
multicolored
Contents
Managing yourself -- Understanding your management style -- Developing your leadership qualities -- Planning and organizing for results -- Managing others -- Communicating up, down, across, in, and out -- Training for excellence
Control code
ebr10500275
Dimensions
unknown
Edition
1st ed
Extent
ix, 214 p.
Form of item
electronic
Other physical details
forms
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
(OCoLC)760992508

Library Locations

    • Copley LibraryBorrow it
      5998 Alcalá Park, San Diego, CA, 92110-2492, US
      32.771354 -117.193327
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