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The Resource Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson

Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson

Label
Customer service management training 101 : quick and easy techniques that get great results
Title
Customer service management training 101
Title remainder
quick and easy techniques that get great results
Statement of responsibility
Renee Evenson
Title variation
  • Customer service management training one hundred one
  • Customer service management training one hundred and one
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1951-
http://library.link/vocab/creatorName
Evenson, Renee
Index
index present
LC call number
HF5415.5
LC item number
E894 2012
Literary form
non fiction
http://library.link/vocab/subjectName
  • Customer services
  • Executives
  • Time management
  • Leadership
  • Communication in management
Label
Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson
Instantiates
Publication
Note
Includes index
Contents
Managing yourself -- Understanding your management style -- Developing your leadership qualities -- Planning and organizing for results -- Managing others -- Communicating up, down, across, in, and out -- Training for excellence -- Team building for sucess -- Dealing with challenges successfully -- Managing for results -- Monitoring performance for excellence -- Motivating through meaningful feedback -- Putting your best FACE forward
Control code
727047854
Dimensions
24 cm
Extent
ix, 214p.
Isbn
9780814417157
Lccn
2011019828
Other physical details
ill.
System control number
(OCoLC)727047854
Label
Customer service management training 101 : quick and easy techniques that get great results, Renee Evenson
Publication
Note
Includes index
Contents
Managing yourself -- Understanding your management style -- Developing your leadership qualities -- Planning and organizing for results -- Managing others -- Communicating up, down, across, in, and out -- Training for excellence -- Team building for sucess -- Dealing with challenges successfully -- Managing for results -- Monitoring performance for excellence -- Motivating through meaningful feedback -- Putting your best FACE forward
Control code
727047854
Dimensions
24 cm
Extent
ix, 214p.
Isbn
9780814417157
Lccn
2011019828
Other physical details
ill.
System control number
(OCoLC)727047854

Library Locations

    • Copley LibraryBorrow it
      5998 Alcalá Park, San Diego, CA, 92110-2492, US
      32.771354 -117.193327
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