The Resource Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource)
Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource)
Resource Information
The item Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of San Diego Libraries.This item is available to borrow from 1 library branch.
Resource Information
The item Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of San Diego Libraries.
This item is available to borrow from 1 library branch.
- Language
- eng
- Extent
- xvii, 173 p.
- Contents
-
- Emotional labor as public good and the state as harbor of refuge
- A blind spot in public administration theory--but not in practice
- Human capital issues
- Communicating competence and cultivating trust
- Who gets the blame? Who gets the credit? Government responsiveness and accountability
- Of the people : legitimacy, representativeness, and the difference that gender makes
- Professional standards and discretion in crisis response
- Reflections on the why, how, and what of emotional labor
- Label
- Emotional labor and crisis response : working on the razor's edge
- Title
- Emotional labor and crisis response
- Title remainder
- working on the razor's edge
- Statement of responsibility
- Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman
- Language
- eng
- Cataloging source
- CaPaEBR
- http://library.link/vocab/creatorDate
- 1968-
- http://library.link/vocab/creatorName
- Mastracci, Sharon H.
- Illustrations
- illustrations
- Index
- index present
- Literary form
- non fiction
- Nature of contents
-
- standards specifications
- bibliography
- http://library.link/vocab/relatedWorkOrContributorDate
- 1949-
- http://library.link/vocab/relatedWorkOrContributorName
-
- Guy, Mary E.
- Newman, Meredith A.
- ebrary, Inc
- http://library.link/vocab/subjectName
-
- Public service employment
- Crisis management
- Label
- Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource)
- Bibliography note
- Includes bibliographical references and index
- Color
- multicolored
- Contents
- Emotional labor as public good and the state as harbor of refuge -- A blind spot in public administration theory--but not in practice -- Human capital issues -- Communicating competence and cultivating trust -- Who gets the blame? Who gets the credit? Government responsiveness and accountability -- Of the people : legitimacy, representativeness, and the difference that gender makes -- Professional standards and discretion in crisis response -- Reflections on the why, how, and what of emotional labor
- Control code
- ebr10498103
- Dimensions
- unknown
- Extent
- xvii, 173 p.
- Form of item
- electronic
- Other physical details
- ill
- Reproduction note
- Electronic reproduction.
- Specific material designation
- remote
- System control number
- (OCoLC)753700911
- Label
- Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource)
- Bibliography note
- Includes bibliographical references and index
- Color
- multicolored
- Contents
- Emotional labor as public good and the state as harbor of refuge -- A blind spot in public administration theory--but not in practice -- Human capital issues -- Communicating competence and cultivating trust -- Who gets the blame? Who gets the credit? Government responsiveness and accountability -- Of the people : legitimacy, representativeness, and the difference that gender makes -- Professional standards and discretion in crisis response -- Reflections on the why, how, and what of emotional labor
- Control code
- ebr10498103
- Dimensions
- unknown
- Extent
- xvii, 173 p.
- Form of item
- electronic
- Other physical details
- ill
- Reproduction note
- Electronic reproduction.
- Specific material designation
- remote
- System control number
- (OCoLC)753700911
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.sandiego.edu/portal/Emotional-labor-and-crisis-response--working-on/SpngFjUZV18/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.sandiego.edu/portal/Emotional-labor-and-crisis-response--working-on/SpngFjUZV18/">Emotional labor and crisis response : working on the razor's edge, Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman, (electronic resource)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.sandiego.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.sandiego.edu/">University of San Diego Libraries</a></span></span></span></span></div>
