Coverart for item
The Resource Up in the air : how airlines can improve performance by engaging their employees, Greg J. Bamber [and others]

Up in the air : how airlines can improve performance by engaging their employees, Greg J. Bamber [and others]

Label
Up in the air : how airlines can improve performance by engaging their employees
Title
Up in the air
Title remainder
how airlines can improve performance by engaging their employees
Statement of responsibility
Greg J. Bamber [and others]
Contributor
Subject
Genre
Language
eng
Summary
"Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service; labor relations policies that avoid long, drawn-out conflicts in negotiating new agreements; and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles."--Jacket
Action
digitized
Cataloging source
E7B
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1949-
http://library.link/vocab/relatedWorkOrContributorName
Bamber, Greg
http://library.link/vocab/subjectName
  • Airlines
  • Airlines
  • Airlines
  • Industrial relations
  • Airlines
  • Airlines
  • Airlines
  • Industrial relations
  • BUSINESS & ECONOMICS
  • TRANSPORTATION
  • Airlines
  • Airlines
  • Airlines
  • Industrial relations
  • United States
  • Administração de recursos humanos
  • Aviação
  • Relações industriais
  • Sindicatos
Label
Up in the air : how airlines can improve performance by engaging their employees, Greg J. Bamber [and others]
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry
Control code
ocn726824255
Dimensions
unknown
Extent
1 online resource (xi, 222 pages)
Form of item
online
Isbn
9780801458330
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Note
JSTOR
Other control number
2840683
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
22573/ctt4s7pw
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
(OCoLC)726824255
System details
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Label
Up in the air : how airlines can improve performance by engaging their employees, Greg J. Bamber [and others]
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry
Control code
ocn726824255
Dimensions
unknown
Extent
1 online resource (xi, 222 pages)
Form of item
online
Isbn
9780801458330
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Note
JSTOR
Other control number
2840683
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
22573/ctt4s7pw
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
(OCoLC)726824255
System details
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.

Library Locations

    • Copley LibraryBorrow it
      5998 Alcalá Park, San Diego, CA, 92110-2492, US
      32.771354 -117.193327
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