Customer relations
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The concept Customer relations represents the subject, aboutness, idea or notion of resources found in University of San Diego Libraries.
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Customer relations
Resource Information
The concept Customer relations represents the subject, aboutness, idea or notion of resources found in University of San Diego Libraries.
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- Customer relations
177 Items that share the Concept Customer relations
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- A multidisciplinary approach to service encounters
- Achieving excellence in stakeholder management
- Achieving service excellence : strategies for healthcare
- Achieving service excellence : strategies for healthcare
- Advanced database marketing : innovative methodologies and applications for managing customer relationships
- Aftermarketing : how to keep customers for life through relationship marketing
- Analytics and dynamic customer strategy : big profits from big data
- Anticipate : know what your customers want before they do
- Assuring customer satisfaction; : a guide for business and industry
- At America's service : how corporations can revolutionize the way they treat their customers
- Award-winning customer service : 101 ways to guarantee great performance
- Behavioral marketing : delivering personalized experiences at scale
- Beyond advertising : creating value through all customer touchpoints
- Beyond customer satisfaction to customer loyalty : the key to greater profitability
- Beyond customer service, revised
- Beyond customer service, revised
- Beyond the sales process : 12 proven strategies for a customer-driven world
- Beyond world class : building character, relationships and profits
- Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige
- CRM : la gestion de la relation client
- Combo prospecting : the powerful one-two punch that fills your pipeline and wins sales
- Command performance : the art of delivering quality service
- Communicating with customers : service approaches, ethics, and impact
- Conflict management for managers : resolving workplace, client, and policy disputes
- Connect : how to use data and digital marketing to create lifetime customers
- Conquering consumerspace : marketing strategies for a branded world
- Conquering consumerspace : marketing strategies for a branded world
- Consumer-brand relationships : insights for theory and practice
- Contemporary selling : building relationships, creating value
- Conversations that sell : collaborate with buyers and make every conversation count
- Creating customer satisfaction
- Customer connections : new strategies for growth
- Customer experience management : a revolutionary approach to connecting with your customers
- Customer experience management : a revolutionary approach to connecting with your customers
- Customer loyalty : how to earn it, how to keep it
- Customer loyalty, retention, and customer relationship management
- Customer relations
- Customer relations in financial institutions
- Customer relationship management : an Emerald guide
- Customer satisfaction : practical tools for building important relationships
- Customer satisfaction : practical tools for building important relationships
- Customer service training 101 : quick and easy techniques that get great results
- Customer service training 101 : quick and easy techniques that get great results
- Customer service training 101 : quick and easy techniques that get great results
- Customer winback : how to recapture lost customers and keep them loyal
- Customer's new voice : extreme relevancy and experience through volunteered customer information
- Customer-centered telecommunications services marketing
- Customer-centric marketing : building relationships and creating advocates in the age of the consumer
- Customer-centric product definition : the key to great product development
- Customers as partners : building relationships that last
- Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications
- Design and operation of customer service systems
- Email marketing : using email to reach your tarket audience and build customer relationships
- Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
- Everyone a leader : a grassroots model for the new workplace
- Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business
- Going social : excite customers, generate buzz, and energize your brand with the power of social media
- Great customer connections : simple psychological techniques that guarantee exceptional service
- HR at your service : lessons from benchmark service organizations
- HR from the heart : inspiring stories and strategies for building the people side of great business
- HR from the heart : inspiring stories and strategies for building the people side of great business
- Handbook of CRM : achieving excellence in customer management
- Handbook of brand relationships
- Handbook of strategic account management : a comprehensive resource
- Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem
- Horizontal management : beyond total customer satisfaction
- How contemporary publishers reach out to their customers : transition from B2B to B2C marketing in the publishing industry
- How to win customers in the digital world : total action or fatal inaction
- How to win friends and influence profits : the art of winning more business from your clients
- Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement
- Improving customer service : accompanying report of the National Performance Review, Office of the Vice President ; [Vice President Al Gore]
- Improving customer service : accompanying report of the National Performance Review, Office of the Vice President ; [Vice President Al Gore]
- Initiatives in corporate responsibility
- Initiatives in corporate responsibility
- Initiatives in corporate responsibility
- Involving customers in new service development
- Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership
- Keeping customers happy : strategies for success
- Knock your socks off service recovery
- Le marketing scientifique : à l'usage des managers, 1, L'étude de la relation client
- Lead right for your company's type : how to connect your culture with your customer promise
- Leading libraries : how to create a service culture
- Lean solutions : how companies and customers can create value and wealth together
- Legendary brands : unleashing the power of storytelling to create a winning marketing strategy
- Loyalty.com : customer relationship management in the new era of Internet marketing
- Managing customer relationships : lessons from the leaders
- Managing customers as investments : the strategic value of customers in the long run
- Managing quality customer service : a practical guide for establishing a service operation
- Managing quality customer service : a practical guide for establishing a service operation
- Managing the customer experience : a measurement-based approach
- Managing the problem library patron
- Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization
- Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life
- Maximize your social : one-stop guide to building a social media strategy for marketing and business success
- Meeting the demands of tomorrow's customers : a council report
- More than a showroom : strategies for winning back online shoppers
- National Archives : a more systematic customer focus needed : report to Congressional requesters
- Net gain : expanding markets through virtual communities
- New service paradigms : AMA SERVSIG Conference 2003
- Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty
- One to one, B2B : customer development strategies for the business to business world
- Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement
- Organizational troubleshooters : resolving problems with customers and employees
- Pathways less travelled to value creation : interaction, dialogue and knowledge generation
- Perception of a difference : the power in buying, marketing and selling customer care
- Permission-based E-mail marketing that works!
- Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
- Pro logo : brands as a factor of progress
- ProfitBrand : how to increase the profitability, accountability & sustainability of brands
- Questions that sell : the powerful process for discovering what your customer really wants
- Questions that sell : the powerful process for discovering what your customer really wants
- Relationship marketing : theory and practice
- Romancing the brand : how brands create strong, intimate relationships with customers
- Rules to break and laws to follow : how your business can beat the crisis of short-termism
- Sales therapy? : effective selling for the small business owner
- Satisfaction : how every great company listens to the voice of the customer
- Seeking and keeping your customers
- Selling to the new elite : discover the secret to winning over your wealthiest prospects
- Selling to the new elite : discover the secret to winning over your wealthiest prospects
- Service design for business : a practical guide to optimizing the customer experience
- Service failure : the real reasons employees struggle with customer service and what you can do about it
- Service recovery and service continuity
- Serving the difficult customer : a how-to-do-it manual for library staff
- Seven power strategies for building customer loyalty
- Slow down, sell faster! : understand your customer's buying process and maximize your sales
- Slow down, sell faster! : understand your customer's buying process and maximize your sales
- Soul trader : putting the heart back into your business
- Stakeholders matter : a new paradigm for strategy in society
- Strategic Six sigma : best practices from the executive suite
- Super service : seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it
- Superior customer satisfaction and loyalty : engaging customers to drive performance
- Surprise! : The secret to customer loyalty in the service sector
- Talk is cheap : promoting your business through word of mouth advertising
- The Service encounter
- The art of client service : the classic guide, updated for today's marketers and advertisers
- The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
- The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
- The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do
- The co-creation paradigm
- The consumer-- or else! : consumer-centric business paradigms
- The consumer-- or else! : consumer-centric business paradigms
- The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior
- The customer service survival kit : what to say to defuse even the worst customer situations
- The customer-driven company : moving from talk to action
- The essential guide to knowledge management : e-business and CRM applications
- The experience : the 5 principles of Disney service and relationship excellence
- The experience effect : engage your customers with a consistent and memorable brand experience
- The experience effect : engage your customers with a consistent and memorable brand experience
- The financial services marketing handbook : tactics and techniques that produce results
- The freedom economy : gaining the M-commerce edge in the era of the wireless Internet
- The future of competition : co-creating unique value with customers
- The kindness revolution : the company-wide culture shift that inspires phenomenal customer service
- The knowledge-based organization : four steps to increasing sales, profits, and market share
- The loyalty effect : the hidden force behind growth, profits, and lasting value
- The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy
- The marketing mavens
- The new age of innovation : driving cocreated value through global networks
- The new relationship marketing : how to build a large, loyal, profitable network using the social Web
- The only thing that matters : bringing the power of the customer into the center of your business
- The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
- The pursuit of quality through personal change
- The referral of a lifetime : the networking system that produces bottom-line results-- every day!
- The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms
- The supernova advisor : crossing the invisible bridge to exceptional client service and consistent growth
- Total access : giving customers what they want in an anytime, anywhere world
- True alignment : linking company culture with customer needs for extraordinary results
- True alignment : linking company culture with customer needs for extraordinary results
- Trust, globalisation and market expansion
- Turning lost customers into gold : --and the art of achieving zero defections
- Unselling : the new customer experience
- Value proposition design : how to create products and services customers want
- What customers crave : how to create relevant and memorable experiences at every touchpoint
- What's the future of business? : changing the way businesses create experiences
- Who's your Gladys? : how to turn even the most difficult customer into your biggest fan
- Winning and keeping industrial customers : the dynamics of customer relationships
- Your customer rules! : delivering the Me2B experiences that today's customers demand
- Your successful sales career
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.sandiego.edu/resource/6kunQl7pCuk/" typeof="CategoryCode http://bibfra.me/vocab/lite/Concept"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.sandiego.edu/resource/6kunQl7pCuk/">Customer relations</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.sandiego.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.sandiego.edu/">University of San Diego Libraries</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.sandiego.edu/resource/6kunQl7pCuk/" typeof="CategoryCode http://bibfra.me/vocab/lite/Concept"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.sandiego.edu/resource/6kunQl7pCuk/">Customer relations</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.sandiego.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.sandiego.edu/">University of San Diego Libraries</a></span></span></span></span></div>
